Customer support

Customer Support & Complaint Resolution

Customers should first contact Angel Food Online customer support for order-related concerns. You can reach us at angelfood2026@gmail.com or +91 90247 18941.

A complaint should preferably include:

  • Order ID;
  • Registered mobile number/email;
  • Date/time of order;
  • Nature of complaint;
  • Relevant photographs/evidence where applicable;
  • Payment/transaction reference where relevant.

IF sufficient information is provided, THEN Angel Food Online can generally investigate the matter more efficiently. ELSE, additional information may be requested before a final decision is made.

Angel Food Online may contact the relevant restaurant, delivery partner or payment provider when required to investigate the complaint.

11. Changes to Policies

Angel Food Online may update these policies from time to time to reflect:

  • Business changes;
  • New services;
  • Technology changes;
  • Legal/regulatory requirements;
  • Security improvements;
  • Operational changes.

IF a material change is made, THEN Angel Food Online may provide notice through appropriate channels where required. ELSE, the updated policy may become effective as stated on the website/application.

12. Governing Law & Disputes

These policies and the use of Angel Food Online services shall be governed by applicable laws of India.

Where a dispute cannot be resolved through customer support, the parties may pursue remedies available under applicable law.

Nothing in these policies is intended to remove or restrict any mandatory consumer or statutory rights that cannot lawfully be excluded.